Privacy policy

Last updated: August 10, 2025

Quick Summary
We respect your privacy. We collect information to process orders, improve your shopping experience, and show you relevant offers. We do not sell your personal information. We use cookies and tracking tools (including Facebook Pixel, Google Ads tags, and TikTok Pixel) to help deliver relevant ads and measure performance. You can opt out anytime — see “Cookies & Tracking” below.

1. Introduction
Send It Command operates this store and website, including all related information, content, features, tools, products, and services (the “Services”). Our online store runs on a third-party e-commerce platform (the “Platform”) which enables us to provide these Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise interact with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to privacy matters.

By using the Services, you confirm you have read and understood this Privacy Policy.

2. Personal Information We Collect or Process
We collect the following types of personal information:

  • Contact details - name, billing/shipping address, phone, email.
  • Financial information - payment card details, payment confirmations, transaction history.
  • Account information -  username, password, preferences.
  • Transaction information – products viewed, carted, purchased, returned.
  • Communications with us – any messages or inquiries you send us.
  • Device Information -  IP address, browser, device type, operating system.
  • Usage information - how you interact with the Services.

3. Sources of Personal Information
We collect personal information from:

  • Directly from you (checkout, account creation, customer support).
  • Automatically from your device (cookies, pixels, analytics tools).
  • Service providers (e.g., payment processors, shipping carriers).
  • Marketing and business partners.

4. How We Use Your Personal Information

  • To provide, tailor, and improve our Services.
  • To process transactions – payments, shipping, returns.
  • To personalize marketing – sending you offers, showing relevant ads.
  • For security – fraud detection, account authentication.
  • For legal compliance – responding to valid legal requests.

5. How We Disclose Personal Information
We may share personal information:

  • With the Platform (our e-commerce provider) and other service providers for order processing, hosting, analytics, marketing, and shipping.
  • With marketing partners for personalized advertising.
  • When you consent or direct us to do so (e.g., integrations with social media).
  • With our affiliates or during business transactions (e.g., sale, merger).
  • For legal or safety reasons.

6. Relationship with Our E-Commerce Platform
We operate this store on a third-party e-commerce platform. The Platform collects and processes certain personal information about your use of the Services to provide, secure, and improve its services for us and other merchants (e.g., fraud prevention, aggregated analytics, ads/measurement across participating merchants).For these Platform-level activities, the Platform acts as an independent controller and is responsible for responding to privacy rights requests relating to its processing.

You may also submit privacy requests related to Platform-level processing directly to us, and we will coordinate with the Platform to fulfill them.

7. Cookies & Tracking
We use cookies, pixels, and similar technologies to:

  • Keep our site functioning (strictly necessary cookies).
  • Analyze traffic and site performance (analytics cookies).
  • Deliver personalized ads (marketing cookies).

You can control cookies by:

For EU/UK visitors: we only use non-essential cookies with your consent via our cookie banner. We retain personal information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Children’s Data
Our Services are not directed to children. We do not knowingly collect personal information from anyone under the age of majority in your jurisdiction.

9. Security & Retention
We use industry-standard safeguards to protect your information. However, no system is 100% secure. We retain your personal information as long as necessary for our relationship with you, or to comply with legal obligations.

10. Your Rights & Choices
Depending on your location, you may have the right to:

  • Access/Know your personal information.
  • Request deletion or correction.
  • Receive a copy (data portability).
  • Opt out of sale/sharing for targeted advertising.

Opt-out of targeted ads:  Depending on where you reside, you may have a right to opt out of the "sale" or "share" of your personal information or to opt out of the processing of your personal information for purposes considered to be "targeted advertising," as defined in applicable privacy laws. For details on how to exercise these rights, see the "Your Rights and Choices" section of this Privacy Policy. Please note that if you visit our website with the Global Privacy Control opt-out preference signal enabled, we will treat this as a request to opt-out for the device and browser you use to visit the website. If we are able to associate the device sending the signal to your account, we will apply the opt-out request to the account as well.

We honor Global Privacy Control (GPC) signals as a valid opt-out request for that browser or device.

We will not discriminate against you for exercising any of your privacy rights.

“Sale” and “sharing” are defined by applicable privacy laws and may include disclosure for targeted advertising.

To exercise rights, email hello@senditcommand.com or write to us at the address below.

11. International Data Transfers
If we transfer personal information outside your country, we use lawful transfer mechanisms such as Standard Contractual Clauses.

12. Changes
We may update this policy. We will post changes with a new “Last updated” date.

13. Contact Us

Send It Command
30 N Gould St ste n
Sheridan, WY 82801, USA
Email:  hello@senditcommand.com